gbaje Privacy Policy – Your Data, Your Rights

1 What Data We Collect

When you use gbaje, we collect certain personal information that is necessary to provide you with a safe and functional betting experience. We only collect data that serves a clear purpose. Here is a breakdown of the types of personal data gbaje collects from players:

• Account information: your full name, date of birth, email address and phone number provided during registration on gbaje.
• Identity verification documents: a copy of your national ID card, passport or driving licence, and a selfie for face matching. gbaje requires these to comply with anti-money-laundering regulations.
• Payment information: your bKash, Nagad or Rocket account number and transaction history on gbaje. We do not store your mobile wallet PIN.
• Device and technical data: your IP address, browser type, operating system, screen resolution and device model. This helps gbaje optimise the platform for your device.
• Gameplay data: your betting history, game preferences, session duration and win/loss records on gbaje. This data is used for account management and responsible gaming monitoring.
• Communication records: any messages you send to gbaje customer support, including chat logs and email correspondence.

2 How We Collect Your Data

gbaje collects your personal data through several channels, all of which involve your direct interaction with our platform:

• When you create an account on gbaje and fill in the registration form.
• When you make deposits or request withdrawals through your gbaje account.
• When you submit identity verification documents as requested by gbaje.
• Automatically through cookies and similar tracking technologies when you browse the gbaje website or use the gbaje app.
• When you contact gbaje customer support via live chat or email.
• When you participate in promotions, surveys or the Earn Money referral programme on gbaje.

gbaje does not collect data from third-party sources. All personal information comes directly from your interactions with our platform.

3 Why We Use Your Data

gbaje uses your personal data for the following specific purposes. We do not use your data for anything beyond what is listed here:

• To create and manage your gbaje account, verify your identity and process your login requests.
• To process deposits and withdrawals securely and accurately on the gbaje platform.
• To provide customer support and respond to your enquiries about gbaje services.
• To detect and prevent fraud, money laundering and other illegal activities on gbaje.
• To monitor your gambling behaviour and provide responsible gaming interventions when necessary, such as deposit limit alerts or cooling-off suggestions.
• To improve the gbaje platform, fix bugs and develop new features based on how players use our games like Andar Bahar, Lottery, Jacks or Better and others.
• To send you important account notifications, such as password changes, withdrawal confirmations and security alerts from gbaje.
• To send promotional offers and bonus notifications, but only if you have opted in to receive marketing communications from gbaje.

4 Data Storage and Security

Protecting your data is a top priority at gbaje. We use industry-standard security measures to keep your personal information safe from unauthorised access, loss or misuse.

• All data transmitted between your device and gbaje servers is encrypted using 256-bit SSL/TLS encryption. This is the same level of encryption used by major banks.
• Your password is stored using bcrypt hashing. Even gbaje staff cannot see your actual password.
• Identity verification documents are stored in encrypted, access-controlled storage. Only authorised compliance staff at gbaje can view these documents.
• gbaje servers are hosted in secure data centres with physical security, fire suppression and redundant power supplies.
• We conduct regular security audits and penetration testing on the gbaje platform to identify and fix vulnerabilities.
• gbaje retains your personal data for as long as your account is active, plus an additional five years after account closure to comply with regulatory requirements. After this retention period, your data is permanently deleted.

5 Cookies and Tracking

gbaje uses cookies and similar technologies to improve your experience on our platform. Here is what you need to know:

• Essential cookies: these are required for gbaje to function properly. They handle your login session, language preferences and security tokens. You cannot disable these.
• Analytics cookies: these help gbaje understand how players use the platform, which pages are most visited and where users encounter issues. This data is aggregated and anonymised.
• Preference cookies: these remember your settings, such as your preferred game category or display options on gbaje.
• gbaje does not use third-party advertising cookies. We do not serve ads from external networks on our platform.
• You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent you from using certain features on gbaje.

6 Third-Party Data Sharing

gbaje does not sell, rent or trade your personal information to any third party for marketing or advertising purposes. Period. However, we may share limited data with the following categories of service providers who help us operate the gbaje platform:

• Payment processors: bKash, Nagad and Rocket receive your transaction details to process deposits and withdrawals on gbaje. They operate under their own privacy policies.
• Identity verification providers: third-party KYC services may receive your ID documents to verify your identity on behalf of gbaje.
• Regulatory authorities: gbaje may be required to share player data with regulatory bodies or law enforcement agencies if legally compelled to do so.
• Technical service providers: hosting companies and security firms that help maintain the gbaje infrastructure may have limited access to technical data, but not to your personal account details.

All third-party service providers used by gbaje are bound by data processing agreements that require them to protect your data to the same standard we do.

7 Your Rights

As a gbaje player, you have the following rights regarding your personal data:

• Right to access: you can request a complete copy of all personal data gbaje holds about you at any time.
• Right to correction: if any of your personal information on gbaje is inaccurate or outdated, you can request that we correct it.
• Right to deletion: you can request that gbaje delete your personal data. Note that we may need to retain certain data for regulatory compliance for up to five years.
• Right to restrict processing: you can ask gbaje to limit how we use your data in certain circumstances.
• Right to data portability: you can request your data in a structured, machine-readable format.
• Right to withdraw consent: if you previously opted in to marketing communications from gbaje, you can opt out at any time through your account settings or by contacting support.

To exercise any of these rights, contact gbaje support at [email protected]. We will respond to your request within 30 days.

8 Children and Minors

gbaje is strictly an 18-plus platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has created an account on gbaje, we will immediately close the account and delete all associated personal data. If you believe a minor is using gbaje, please contact us at [email protected] so we can take action.

9 Policy Updates

gbaje may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will notify you via email or through a notification on the gbaje platform. The "last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this privacy policy periodically. Continued use of gbaje after changes are published means you accept the updated policy.

10 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have concerns about how gbaje handles your personal information, please get in touch with us. Our team is available around the clock to help you.

• Email: [email protected]
• Live chat: available 24/7 on the gbaje website and app
• For general questions, check our FAQ page first — you might find your answer there.

You can also review our full Terms and Conditions and Responsible Gaming policies for more information about how gbaje operates.